All of our knives are backed by a lifetime warranty and 15-day return policy. In addition, you can send us your RolaKnives at any time for complete maintenance touch-up and sharpening for the cost of shipping (or by dropping by the shop!). Email us at firstname.lastname@example.org to put in a request.
Frequently Asked Questions
What are the different lines of knives that you offer? Our original Master line of knives include fully handmade knives in which the blade is hand-ground. These knives form RolaKnives' foundation and Rolando Negoita's greatest passion--bringing together raw materials into a functional work of art. However, our vision is to help everyone enjoy the feeling of using a beautiful knife worth holding to cook a handmade meal. This is why we developed our Craftsman line of kitchen cutlery in which the blade is industrially crafted without compromise in quality, with a handmade handle crafted from local materials. This way we can offer a more affordable line of knives while retaining some of our most important values.
How do I order a knife? Just select which knife you'd like on our Shop page, add to cart, and checkout through Paypal or by entering your credit card info directly on the site.
How long does it take to get my knife? All knives are typically shipped within 2 business days, but gift boxes may require a week of additional time as they are custom-made upon request. See below.
What if I want to make this knife a gift? Awesome! We offer the option of a wooden gift box combo with any knife order (see the photo below). Just select the appropriate option when adding a knife to cart. Leave a note for us at checkout if you don't want the receipt delivered with the package.
Can I order a custom knife? Yes.Email us at email@example.com and we can discuss what you are looking for and offer an estimate. There is an additional $100 charge for all custom knives.
How much is shipping? $15 flat rate per knife throughout the U.S. Email us at firstname.lastname@example.org for our international shipping rates.